Any new owners coming to the brand for the first time be be aware Lotus Cars are getting shocking for warranty and parts lead time (always been poor but getting worse year on year).
I had my first Lotus in 2011 and since had 4 and it’s gotten progressively worse each one (not better).
In 2018 I had an Exige. Long story short Lotus we’re taking so long to sort the warranty claim and ship the part I paid for the part myself (was only £30). They were suggesting the part would be 3 months rendering it unusable.
I should have learnt my lesson but didn’t! Evora warranty claim back from start of August still not sorted as a long lead time.
For the parts approved will be a few more months. Ironically I can order today before 4pm and have it here Monday for another source.
Reason for mentioning on this thread is I have literally just cancelled my Emira deposit as a result. Customer services weren’t bothered with my complaint that why should I want 4-6 months for a warranty part if I can order from elsewhere and get it in 48 hours.
Never had such issues with Porsche, VW, Honda or even Lamborghini. Seems to be a Lotus specific trait that they think it’s acceptable for you to wait months for parts (even before COVID was a thing). If you have an issue be prepared for your car to be off the road for months!
Also for those of you coming from Porsche beware Lotus warranty process to be allot more picky when it comes to rejecting claims and can take ages. Ironically back in 2011 were amazing. Defiantly gotten worse year on year.