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PJS Lotus announcement - today 27/08


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Company Announcement – 27th August 2021

We are saddened to announce that as of 1st September 2021 we will no longer be a Lotus Authorised Service Centre. We had been looking forward to joining Lotus on the next chapter of their journey and had been preparing for the Emira for the last 18 months. Unfortunately, in the last couple of months a decision was made by Lotus to terminate all seven of the UK Authorised Service Centres as well as some of the Dealers as part of their latest Lotus ‘Vision 80’ plans.

 

continues - with some more info.

But it says all 7 of the Authorised Service Centres have been terminated. 

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  • Gold FFM

This is not relevant to main dealers like B&C etc....it is, as I understand, for agents who have much experience yet are not main dealers but 'authorised service centres'. It was inevitable that as Lotus took a new route to being a far more corporate and mainstream manufacturer, it could not have non-franchise 'garages' with a Lotus Group tag attached.

I don't see how it changes anything - if they are good, they will remain good. Those in the know will continue to use them. Max500 has never been 'authorised' but he knows more about wedges than any Lotus main dealer does.

Justin

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  • Gold FFM

No-one forced them to be 'approved'. They existed before, they will continue to do so.

If they wish to be a full main dealer, they can invest in that process. They won't - it is not their thing. 

It ain't no 'kick in the teeth'. It is a business relationship that has ended. If a Lotus Authorised Service Centre had withdrawn from the scheme, would Lotus have cried into their milk? 

Justin

 

 

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Lotus terminates partnerships with several UK retailers | Autocar

Quote

According to a forum post from Maidstone Sports Cars, itself affected, the list of businesses that will no longer be official Lotus retailers includes Hangar 111 in Woodbridge, Rapid Mechanical Services in Romford, SJ Sports Cars in Crediton and at least four more outfits.

 

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50 minutes ago, jep said:

 

It ain't no 'kick in the teeth'. It is a business relationship that has ended. 

 

 

That may be the situation literally. But I would be interested to hear their take on this, from the affected businesses. 

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  • Gold FFM

Why? If they whinge, they don't understand business relationships. If they don't, they do.

Man up, my Grandpa would have said.

Justin

 

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Folks worried it may affect parts supply??? Hang on - there’s already an issue with shed loads of stuff on manyana back order.

Only here once

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Just found this 

https://www.autocar.co.uk/car-news/industry-news-retail/lotus-terminates-partnerships-several-uk-retailers

Interesting hangar111 was on the list. Looks like there is a push to go mainstream. But to be honest, if this means the dealership network starts treating customers properly and professionally, it's probably a good thing. 

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2 hours ago, Barrykearley said:

Folks worried it may affect parts supply??? Hang on - there’s already an issue with shed loads of stuff on manyana back order.

Been over a year now waiting for a sensor, but got one from PJS - which is why I got their email.

Also includes SJ so I assume that they will not be able to get parts direct from the factory - and may not have access to the factory stock enquiry? 

 

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7 hours ago, exeterjeep said:

Also includes SJ so I assume that they will not be able to get parts direct from the factory - and may not have access to the factory stock enquiry? 

Lotus did dump a huge quantity of old stock on them a couple of years ago. I’m not sure lotus would even have anything on the shelf for the older cars.

Only here once

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Posted (edited)

Dave, thank you for posting what is a professional, balanced, informative, and FACTUAL account. It does credit to you and your team and I wish you every success for the future. Just a shame you are down there and I'm in Scotland.....

Exactly how it should have been done... Well done 

Edited by Bravo73
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Alcohol. Sex. Tobacco. Drugs. Chocolate.  Meh! NOTHING in this world is as addictive as an Evora +0. It's not for babies!    

The first guy to ride a bull for fun, was a true hero. The second man to follow him was truly nuts!   

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Thanks chaps.

It's not really going to change much for us.  Gives us a bit of freedom back with options for our customers - those who want genuine parts, fixed servicing schedules, etc can still have it, but we can also offer alternatives where appropriate.

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This is the reason I’m cancelling my Emira order. 
 

I was so pissed off with the news I heard, I vowed I’d never buy another new Lotus.

 

oh and don’t believe this heritage bollocks either…
 

Watch this space…. 

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On 27/08/2021 at 17:13, jep said:

This is not relevant to main dealers like B&C et

I think you will find you are wrong…..

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I can fully expect the new car to be offered in a new way. One car simply isn’t enough meat on the bone for the current channels.

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Only here once

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44 minutes ago, Mark030358 said:

I think you will find you are wrong…..

Think (us) Lotus heritage fanboys maybe in for a bit of a shock despite what may have been intimated/said at the 70th anniversary celebration at Hethel 

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Darryl & Sue

Proud to drive and own since new a true British supercar the Evora GT430

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  • Gold FFM

I was just referencing the Lotus Authorised Service Centres in my initial post, the news of which I first heard about a month back from a Lotus specialist not directly affected by the news. 

I agree with Barry's comment above - we should expect further change.

My main point is, that any business currently linked to Lotus Cars Ltd/Group should expect and plan for change. It was ever thus in the car business - Datsun/Nissan in the late '80s, Jaguar more recently. 

The Authorised Repair Centres were all, as I understand it, very fine businesses before being formally linked to the Lotus factory. And I am sure will continue to be so.

Justin

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