talon Posted January 31, 2008 Report Share Posted January 31, 2008 Over the past three weeks, I have left various phone messages and dropped a couple emails to the warranty mailbox and am yet to get a single response. I'm just trying to track down some history on the car and find out about a C service. Has anybody got a better way of getting a real live human on the phone? I must say I am truly dissapointed with Lotus customer service at this point... Quote Link to comment Share on other sites More sharing options...
Kjakk Posted January 31, 2008 Report Share Posted January 31, 2008 I think the SE Club guys could help since most of them are Atlanta locals. Quote Link to comment Share on other sites More sharing options...
CNH Posted January 31, 2008 Report Share Posted January 31, 2008 Before the Elise they would do a history and VIN check right away. Not anymore as they are a small place and do not provide such services anymore. They have also closed out and liquidated much of the parts inventroy on the older cars. You can try Brian Skeogh from Atlanta on Lotus Buzz or Turbo list but I'm not sure that will help much with your issues. Quote Link to comment Share on other sites More sharing options...
talon Posted January 31, 2008 Author Report Share Posted January 31, 2008 (edited) You think I should have to go through an owners group to get to the factory? Sounds crazy to me, but at this point I'll try anything. Edited January 31, 2008 by talon Quote Link to comment Share on other sites More sharing options...
Bibs Posted January 31, 2008 Report Share Posted January 31, 2008 To be fair Russ, the info you want will be held at HQ in Hethel, Lotus USA will have channels to follow to get this info and I can no doubt get it for you quicker and easier as I'm local and have contacts, not procedures to chase through. Drop me a PM with what you want to know and I'll find out for you asap Quote 88 Esprit NA, 89 Esprit Turbo SE, Evora, Evora S, Evora IPS, Evora S IPS, Evora S IPS SR, Evora 400, Elise S1, Elise S1 111s, Evora GT410 Sport Evora NA For forum issues, please contact the Moderators. I will aim to respond to emails/PM's Mon-Fri 9-6 GMT. Link to comment Share on other sites More sharing options...
Kimbers Posted February 1, 2008 Report Share Posted February 1, 2008 Mate, I've e-mailed someone I know there ( ) and passed on your query. Hopefully he'll be back to me shortly! Quote Possibly save your life. Check out this website.http://everyman-campaign.org/ Distributor for 'Every Male' grooming products. (Discounts for any TLF members hairier than I am!) Link to comment Share on other sites More sharing options...
talon Posted February 1, 2008 Author Report Share Posted February 1, 2008 Bibs - thanks and keep yer eyes out for a PM Kimbers - thanks! I am fairly sure your contact wll be able to entice somebody to anser the phone when I call! Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.