Katie Posted January 29, 2009 Report Share Posted January 29, 2009 A link to a complaint letter, recently received by Virgin Atlantic's customer complaints department. It is being hailed as one of the funniest complaints letters ever written... http://uk.news.yahoo.com/blog/editors_corner/article/11975/ It does make, in combination with the pictures, for very amusing reading. So, do any of you ever complain? Do you ever get freebies for your complaint efforts? Quote Just because you can, does'nt mean you should. Link to comment Share on other sites More sharing options...
matk Posted January 29, 2009 Report Share Posted January 29, 2009 Last year the insurance company for my daily hack mucked me about. Without any hope I fired off a series of complaint letters, and eventually to my surprise I got Quote Regards Mat Link to comment Share on other sites More sharing options...
oneshot Posted January 29, 2009 Report Share Posted January 29, 2009 The writer is now also on a tasting panel for Virgin. Apparently Richard Branson replied to him personally. Quote Dave - 2000 Sport 350 Link to comment Share on other sites More sharing options...
superdavelotus Posted January 29, 2009 Report Share Posted January 29, 2009 He's not actually on the tasting panel, he was invited but he's having a think about as has reports are saying that this is a pulicity stunt. David walters Quote Link to comment Share on other sites More sharing options...
Loose Cannon Posted January 29, 2009 Report Share Posted January 29, 2009 Last year the insurance company for my daily hack mucked me about. Without any hope I fired off a series of complaint letters, and eventually to my surprise I got Quote In the garage no-one can hear you scream Link to comment Share on other sites More sharing options...
matk Posted January 29, 2009 Report Share Posted January 29, 2009 Nope it was Co-op insurance. I wrote a letter because that was easy and then forgot about it. To my surprise they contacted me about a month later and bent over backwards to rectify the issues I had. Can't say fairer than that. Quote Regards Mat Link to comment Share on other sites More sharing options...
internets Posted January 29, 2009 Report Share Posted January 29, 2009 So your not insured with Adrian Flux then? Mark Have you tried Hagerty? My insurance on the GT3 went down by Quote 1982 DeLorean DMC 12 #16327, 1999 Lotus Elise, 1998 Lotus Esprit GT3 #2272, 2011 Lotus Evora S, 2013 Lotus Exige S,2016 Lotus Evora 400,2019 Lotus Elise Cup 250 Link to comment Share on other sites More sharing options...
Laura Posted January 30, 2009 Report Share Posted January 30, 2009 Don't forget there's up to 15% off specialist insurers by becoming a full LEF member. By joining for Quote Link to comment Share on other sites More sharing options...
Gold FFM mayevora Posted January 30, 2009 Gold FFM Report Share Posted January 30, 2009 Haven't seen that before Laura. Thanks Quote Always do sober what you said you'd do drunk - that will teach us to keep mouth shut! Link to comment Share on other sites More sharing options...
andydclements Posted January 30, 2009 Report Share Posted January 30, 2009 I purchased a part for my landy recently, forma company who have an internet store, but couldn't find the second part I wanted, so resorted to telephoning them, enquiring and eventually placing the order fro just the first part. They charged me Quote Link to comment Share on other sites More sharing options...
Atle Posted January 30, 2009 Report Share Posted January 30, 2009 With about 140,000 flown kilometres annually on various airlines (chiefly One World and Star Alliance) I could write a book on meals, service and entertainment. Maybe I will some day. Remember boarding Lufthansa homebound after two weeks in Korea just to be served jellyfish with glass noodles for dinner. I almost hit the steward. Just got back from Bangladesh 48 hours delayed after two attempts to take off in the Dhaka fog on a British Airways triple-seven. Chucked in at the Radisson Water Garden, we had to buy our own beer at 5 quid a can. It is now twelve days since I deposited my luggage at Oslo airport outbound, I have not seen it since. A week living on the BA wash-bag, buying shirts and shaving stuff in Bengali dirty shops. Camera gone, iPod station gone, silk and kashmere tailor-made blazer gone, business documents worth 4 days of work gone. Nobody knows where my suitcase is except me. It has all been sold on the black market in Chittagong. The airline has never bothered to call me to update, and I have held a gold card for 12 years. Whoo....big-time complaint coming up!!! Yes I complain and yes, I get compensated by goodwill most times. Now I have a 3500 pound claim against BA. We will see.... Quote This way to ship models! http://www.modelship...user-index.html Link to comment Share on other sites More sharing options...
esprit350 Posted February 18, 2009 Report Share Posted February 18, 2009 Atle yopu need to try Qatar airways , we just did our india trip with them, buisiness class, they were excellent, we had Renu's 79 year old mum with us and the help and consideration shown was top notch Quote The individual has always had to struggle to keep from being overwhelmed by the tribe. If you try it, you will be lonely often, and sometimes frightened. But no price is too high to pay for the privilege of owning yourself. Friedrich Nietzsche find me on Tripadvisor http://www.tripadvis...mbers/espritguy Link to comment Share on other sites More sharing options...
Loose Cannon Posted February 18, 2009 Report Share Posted February 18, 2009 Mark Have you tried Hagerty? My insurance on the GT3 went down by Quote In the garage no-one can hear you scream Link to comment Share on other sites More sharing options...
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