Web
Analytics Made Easy - Statcounter
Lotus HQ - Lotus / Motoring / Cars Chat - The Lotus Forums - Official Lotus Community Partner Jump to content


IGNORED

Lotus HQ


Recommended Posts

Dropped the car off at Lotus yesterday and we were gobsmacked by the friendliness of Rowland and the team there.

I went through what I'd like doing to the car with Rowland and he said he'd get someone to do a couple of trips to take me and the missus (Hazel) to the station - a couple of trips as the car was an Elise.

Before you go, he said, would we like a couple of laps of the test track? Would we?!!! So a guy called Danny (he was the guy in the 211 at Castle Combe on Saturday) took Hazel round first in an Elise S and then took me round after! Why anyone needs a quicker car than that is beyond me!

When that was done he drove us, one at a time, to the station.

Whatever the bill comes to when I pick the car up next week I don't care cos that kind of service is worth paying for!

Brilliant.

Link to comment
Share on other sites


Upgrade today to remove Google ads and support TLF.
  • Replies 5
  • Created
  • Last Reply

Top Posters In This Topic

Popular Days

Top Posters In This Topic

I talked to Rowland last Friday. Yes he is a very nice guy.

He helped one of our members to get a new windscreen, though it was on very short notice. (called on Thursday evening, fitted new windscreen on the next day)

Ciao,

JB

'88 Excel SE - monaco white

'99 Elise 111 - azure blue �

'87 TurboEsprit - calypso red

'02 BMW 325ci convertible - diamond black

wwwlotusexceldebannernew300eu5.jpg

http://excelregister.lotusexcel.de

Link to comment
Share on other sites

I must admit, whenever we've called the factory to ask any questions or had any problems, the back up has been excellent. You just know you wouldn't get that kind of service from the likes of Porsche or the others.

They seem to genuinely want to help you, all round top marks for the factory team!!!!

Adding power makes you faster on the straights. Subtracting weight makes you faster everywhere.

Link to comment
Share on other sites

They seem to genuinely want to help you

I can only say that my experience of dealing with Hethel has been exactly the same on all occasions. :D

I hope that Lotus management are aware of the efforts that their staff have put into the public face of the company because this is one of the key reasons why I dont think that my first Lotus will be my last.

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now


Upgrade today to remove Google ads and support TLF.


×
×
  • Create New...

Important Information

We use cookies to enhance your browsing experience, serve personalized ads or content, and analyze our traffic. By clicking " I Accept ", you consent to our use of cookies. We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.