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They offer a warranty on any used car, of any age?


88 Esprit NA, 89 Esprit Turbo SE, Evora, Evora S, Evora IPS, Evora S IPS, Evora S IPS SR, Evora 400, Elise S1, Elise S1 111s, Evora GT410 Sport

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Warranties are all just insurance anyway - there may be different exclusions and conditions, but who do you think is going to do the spannering and where do you think the parts will come from?

If Winston Wolf is paying and your local dealer is doing the work, does it not feel the same to you? If you have to use a specific dealer to do the aftermarket warranty work then clearly that's less good than factory backed, but realistically unless you brakedown outside another dealership it still probably makes little difference.

 

It's not the same though is it, or do you just buy the cheapest cover you can find and ignore the level of cover? I bought a Porsche from a guy down in Essex which it came with a transferable Porsche warranty - if it needed warranty work I'd just get it done at my local dealer, no issues. I'd happily buy a newish Lotus from a dealer as long as the warranty checked out - but I wouldn't buy one in a private sale, and I'm not alone in that thinking

They offer a warranty on any used car, of any age?

 

They cover cars up to 10 years old, yes

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They offer a warranty on any used car, of any age?

A quick Google seems to suggest it's for cars from 2 to 9 years old. If they offer crap trade in rates and have a good markup on the price to the next owner it's probably a money maker...

There's no free lunch - the customer pays even if they don't notice...

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I didn't say get the cheapest aftermarket warranty you can! Most people avoid private sales for expensive cars because of the risk of fraud IMHO. If you're not giving the dealer their slice I'd imagine you'd have a good chunk to spend on an iron clad third party warranty...

Just saying - I don't disagree that it would look better if Lotus backed it but you would see a hike in the price of the new and used cars to cover it...

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Going back to the start of this sub discussion one of the big attractions of the Lotus 3 year warranty at the launch was it was 1 year more than Porsche!!  Porsche were only doing 2 year warranties until relatively recently and although they supposedly have that "bullet proof" image the truth was different to reality as almost any Porsche owner I have got to 'fess' up.  They would all have you believe differently in casual conversation but if put on the spot have all had oil leaks and failings.  

 

I had horrendous issues with my bought from new Boxster S at 2 years old and everything was a positive fight and argument with Porsche's attitude being go eff yourself if you don't like it.  Bits also continued to fall off and break down over the next 2 years.  That attitude also prevailing when car was 4 years old and PCP was ending and they thought they had me over barrel for a change to another one.  I wrote a cheque for outstanding sum and walked out showroom never to return with my attitude reciprocating theirs.  

 

Having had 4 Evoras now I have had a lot of warranty issues inevitably, particularly with early cars and absolutely nothing to complain about from day 1 with the support of Lotus and Dealer and the resolution of any issues.  Even some bits just outside warranty as well as good will gestures. Faultless support

 

I can't comment about the "past 3 years old" warranty from Porsche or Lotus from experience but I'd be surprised if very much different even if packaged better in Porsche.  

 

One of my neighbours has had a Boxster S RS model from new.  Had all the same niggles as me (& had the TADTS line) however had the chance to extend warranty on it and did so saying it was great.  I looked at the numbers at the time as running to thousands and you basically need something major to fail to justify it and even then many people who can afford the car can afford to take that risk (not all I know) Well it is now 7 years old or so and everything he has had to claim on he has ended up paying part of the claims and at Porsche labour rates.  He could have taken it to a Porsche specialist and still used OEM parts and saved himself on the original warranty.  He has now seen the light and hasn't extended it the last period.


A LEGS man and proud to declare it! Lotus Enthusiasts Group Scotland

Autocar's Best UK Drivers Car 2009. Car's Performance Car of the Year 2009; Evo's Car of the Year 2009. Top Gear Sports Car of the Year 2009

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The 50:50 finance is very good and Lotus offer a 3 year warranty, same as Porsche. 

 

Actually, new Porsche warranty (in USA) is 4 years 50K miles.  Lotus' lease deals are nothing to write home about.

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There also has to be geographic differences. Here in Dubai, the dealership is being treated as a luxury brand and customers are treated very well. I was given a loaner for 2 weeks by the dealer while they sorted a master cylinder problem. And they proactively are replacing everyone's wiring harness to address the stalling problem. Meanwhile I have a student who bought a new Cayman and is having all kinds of trouble with the Porsche dealership, which doesn't provide loaner cars and has been spotty on its service record. And then, of course, things are very different in the U.S. where most Lotus dealers are usually Jaguar/Aston dealers who treat their Lotus customers like redheaded stepchildren.

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OT and tongue in cheek - but things are very different in Dubai if Students are buying Caymans...

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A quick Google seems to suggest it's for cars from 2 to 9 years old. If they offer crap trade in rates and have a good markup on the price to the next owner it's probably a money maker...

There's no free lunch - the customer pays even if they don't notice...

 

It's shown as 2-9 as (in the UK) they come with 2 from new. At 9 years old you can take an additional 1 year's warranty to take you to 10, or you could put a 2 year warranty on an 8 year old car (but not on a 9 year old one). FWIW, I haven't extended mine beyond the 4 years but I know others that would still have one all the way up to 10 years

 

I think the point is, if Lotus offered a long-term factory backed warranty option it would send out a very positive message about quality and the company's confidence in the product. Not doing so sends the wrong message. 

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I agree Lotus dealers in the USA are mixed in with other brands and not given much attention. I wish to change this. I will actively and happily volunteer to take a USA bound 400 test mule ahead of time and help shake out any bugs. I am a very good mechanic as well as a driver. If I could get Lotus to pull away from the 'mixed brand' dealer I would even consider running a Lotus dealership myself and make the brand stand out on its own.

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Are you aware of the differences between (any) initial manufacturer's warranty and (any) subsequent 'approved/OEM' used warranty?

It would appear as if you don't.

The manufacturer's warranty (2 years in the case of Porsche, 3 years in the case of Lotus) is directly backed by the manufacturer. They cover the bill for labour and parts.

The approved used warranty is actually an insurance policy, backed by an insurance company. (In the case of Porsche, it is "This insurance Policy is underwritten by XL Insurance Company Limited"). http://www.porsche.com/all/media/pdf/Porsche%20Approved%20Warranty%20Booklet.pdf

The T&Cs between the two will be different. This is a very subtle, but important, difference. Primarily because there will be lots of items which will be covered by the former but not the latter.

Anyway, I agree on your original point. Lotus should offer a 'approved used' warranty on their second hand cars. After previous BMWs and an Aston Martin, I was surprised to find that I couldn't take out a similar policy on my Evora.

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OT and tongue in cheek - but things are very different in Dubai if Students are buying Caymans...

Things are VERY different in Dubai.

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It would appear as if you don't.

The manufacturer's warranty (2 years in the case of Porsche, 3 years in the case of Lotus) is directly backed by the manufacturer. They cover the bill for labour and parts.

The approved used warranty is actually an insurance policy, backed by an insurance company. (In the case of Porsche, it is "This insurance Policy is underwritten by XL Insurance Company Limited"). http://www.porsche.com/all/media/pdf/Porsche%20Approved%20Warranty%20Booklet.pdf

The T&Cs between the two will be different. This is a very subtle, but important, difference. Primarily because there will be lots of items which will be covered by the former but not the latter.

Anyway, I agree on your original point. Lotus should offer a 'approved used' warranty on their second hand cars. After previous BMWs and an Aston Martin, I was surprised to find that I couldn't take out a similar policy on my Evora.

 

Correct - I have no idea, that's why my original post was posed as more of a question than a statement (or at least that was the intention). :)

 

It'd be great if more people bought, or at least considered, buying a Lotus and anything that helps them down that path is a good move in my view. They seem to be getting the products out there now though, which is great  :thumbup:

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I find all this very interesting.

Lotus offers a 2 year warranty and stands by its owners who seem to remark to a man that the service they get is "the best".

Porsche offers a lo ger warranty but expects to fight tooth and nail over every claim.

One has a reputation for quality based on history (not current performance if you look at JD Power and Which) and one has a poor reputation for quality but is getting better year on year (based on current performance).

Just shows how wrong perception can be and I'll take the Lotus thankyou....:)

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Alcohol. Sex. Tobacco. Drugs. Chocolate.  Meh! NOTHING in this world is as addictive as an Evora +0. It's not for babies!        

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Lotus offers a 2 year warranty and stands by its owners who seem to remark to a man that the service they get is "the best".

Porsche offers a lo ger warranty but expects to fight tooth and nail over every claim.

FWIW, you got it the wrong way around.

Lotus offer 3 years manufacturer's warranty, Porsche offer 2 years.

The additional years from Porsche are an 'insured warranty'. The T&Cs are different and like you said, lots of items aren't covered beyond the first 2 years.

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Lotus warranty is 3 years.


88 Esprit NA, 89 Esprit Turbo SE, Evora, Evora S, Evora IPS, Evora S IPS, Evora S IPS SR, Evora 400, Elise S1, Elise S1 111s, Evora GT410 Sport

Evora NA

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I had a one-year warranty on my used Evora on which I have just declined a renewal as it was a silly price. I had a lot of work done as part of the purchase and reliability has been good so far except for a dead battery which even though a wear item was replaced FOC. Excellent support from Silverstone Lotus. It's not a daily driver and so low usage and I' m prepared to take the risk on Lotus' improving reliability record.

The Evora is undoubtedly the first Lotus I've owned which I'm confident will not let me down. The S1 Exige was good and only let me down twice in 10 years and both times it was the alternator. I think lotus reliability is pretty good these days.


Mike S

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Don't know why, but the Australian site does not show the Evora 400. I do presume it is coming here to Oz. (no, I won't be buying one. I may not be keeping my S4 yet). If you go to the configurator link, you get sent to the English website and, lo and behold, there is the 400.

I thought Lotus Australia may have sorted their website by now. Oh well.


All we know is that when they stop making this, we will be properly, properly sad.Jeremy Clarkson on the Esprit.

Opinions are like armpits. Everyone has them, some just stink more than others.

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Sounds like a very sensible sales tactic to gauge potential customers interest.

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88 Esprit NA, 89 Esprit Turbo SE, Evora, Evora S, Evora IPS, Evora S IPS, Evora S IPS SR, Evora 400, Elise S1, Elise S1 111s, Evora GT410 Sport

Evora NA

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I assume you are saying that in jest?  It's hard enough to sell a Lotus as it is, and now they are turning away current Lotus owners from test driving a car?  Ok...  

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Dealer: "We're only letting people who are going to buy the 400 drive it".

You: "Well if I like it I'll buy it".

Dealer: "I'll get the coffee on, see you in 5".

 

or

 

Dealer: "We're only letting people who are going to buy the 400 drive it".

16 year old kid/tyre kicker/time waster: "Shit, sorry mate".
 
Dealers don't stock demos for fun, they're for serious buyers to try the car before they buy. This is a very basic qualification statement from them. 

88 Esprit NA, 89 Esprit Turbo SE, Evora, Evora S, Evora IPS, Evora S IPS, Evora S IPS SR, Evora 400, Elise S1, Elise S1 111s, Evora GT410 Sport

Evora NA

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I am just relaying what the salesperson told me while I had my Evora in for service.  I'd think a current Evora owner is a serious buyer?  Not to him.  Heck, they have a new S I would be interested in now, but they just aren't caring much.  Most other dealerships don't leave you alone if you walk into the showroom.  I am still getting calls from dealers when we bought a car in 6 months ago...

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