Gold FFM Steve V8 Posted May 9, 2017 Gold FFM Report Share Posted May 9, 2017 The insurance ombudsman is definitely the way to go, you have nothing to lose, it's free, and your insurance company is obliged to act on the advice you receive. Sit down and write a letter stating your grievance, make it short and to the point, send a copy to your insurance company, sit back and wait for the shit to hit the fan. Quote Link to comment Share on other sites More sharing options...
RichardC Posted May 10, 2017 Author Report Share Posted May 10, 2017 7 hours ago, Buddsy said: @RichardC How did this pan out..if this one is worth nearly £9k Elise ebay buddsy I have written to the Ombudsman with a file of evidence (adverts for Elises with crash damage or blown engines that actually sold for £8000+, my car's service history, receipts for work done, etc.). I'm still waiting for their reply but will update here when I do. 2 Quote Link to comment Share on other sites More sharing options...
mawheele Posted May 11, 2017 Report Share Posted May 11, 2017 On 10/05/2017 at 07:17, RichardC said: I have written to the Ombudsman with a file of evidence (adverts for Elises with crash damage or blown engines that actually sold for £8000+, my car's service history, receipts for work done, etc.). I'm still waiting for their reply but will update here when I do. I do wish you luck! Keep fighting the good fight. Quote Link to comment Share on other sites More sharing options...
lotuscar Posted May 18, 2017 Report Share Posted May 18, 2017 Tips are useful to me Quote Link to comment Share on other sites More sharing options...
RichardC Posted July 2, 2017 Author Report Share Posted July 2, 2017 No luck with my complaint to the Financial Ombudsman I'm afraid. They agree that the high milage (173000) compared to average is a valid reason for the low offer. "I understand you disagree the mileage should be such an important factor <in valuing the car>. However, the industry guidelines have been set and these guides are the best way of measuring the whole market and factors that devalue the car. It is difficult for us to assess the impact of the mileage in any other way." They have even enclosed a copy of the Glass's Guide online valuation - note the huge "Mileage Adjustment". Looks like you can't beat the algorithm and unfortunately I'll have to accept the £5250. I'll be taking out Agreed Value insurance policies in future. Quote Link to comment Share on other sites More sharing options...
Gold FFM Barrykearley Posted July 2, 2017 Gold FFM Report Share Posted July 2, 2017 Utterly stinks. £5250 - frankly a runner in one piece with any number of miles and I'd snap it up. You simply wound find one for that figure. I'm not even sure if an agreed value policy is obligated to pay more than a glass's value ?? Quote Only here once Link to comment Share on other sites More sharing options...
Bazza 907 Posted July 13, 2017 Report Share Posted July 13, 2017 On 02/07/2017 at 08:38, Barrykearley said: I'm not even sure if an agreed value policy is obligated to pay more than a glass's value ?? Yes it is. Sorry for Richard but this is a great advert for an Agreed Value insurance policy. Classic car policies with Agreed Values are usually far cheaper than standard car insurance policies with the only 'downside' being a limited annual mileage and probably having to garage the car. 2 Quote Link to comment Share on other sites More sharing options...
RichardC Posted July 23, 2017 Author Report Share Posted July 23, 2017 Buy the car back? I haven't asked but I doubt that it would be fixable. It did a 540 degree spin on the motorway at 70mph, hitting the crash-barrier side on: front and rear clams smashed, front and rear suspension (and probably chassis) well bent. I'm still none the wiser as to what made it crash: catastrophic suspension-failure or a tyre blow-out? A piece of what looks like the inner driveshaft joint fell out of the car when it was being unloaded from the recovery truck. Whether this failure caused, or was caused by, the crash I don't know. Maybe I should start a new thread with the dash-cam video attached "What killed my Elise?" Unfortunately a limited-milage policy wouldn't have been much use to me as it was my only car and I generally did 10000-12000 miles per year. Anyway, with the Ombudsman being no use and the insurance industry thinking that depreciation carries on forever, I reluctantly wrote to my insurer over two weeks ago accepting their rubbish offer and asking for the payout. After being away from home, I returned this weekend expecting a cheque on my doormat. Nothing there. Grrrrrrrr! 1 Quote Link to comment Share on other sites More sharing options...
RichardC Posted July 23, 2017 Author Report Share Posted July 23, 2017 Dash-cam crash video. I hope that the upload is viewable. Driving along the motorway at a steady 70mph. Does a little wiggle, then just goes into an uncontrollable spin! 31012017_103651.avi Quote Link to comment Share on other sites More sharing options...
silverfrost Posted July 23, 2017 Report Share Posted July 23, 2017 Gutted for you Richard, The high mileage will make a large difference in the payout sadly, I am no elise expert, far from it but i would say a high chance of the chassis been damaged on that thing looking at the pictures, sadly you will probably see it soon on douglas valley breakers for about 10k. Quote A Link to comment Share on other sites More sharing options...
march Posted July 23, 2017 Report Share Posted July 23, 2017 . Quote Link to comment Share on other sites More sharing options...
Gold FFM johnpwalsh Posted July 24, 2017 Gold FFM Report Share Posted July 24, 2017 Just watched the video several times and cant see what caused it. !! Quote Link to comment Share on other sites More sharing options...
RichardC Posted July 24, 2017 Author Report Share Posted July 24, 2017 (edited) I'm just thankful that I wasn't alongside or just ahead of that white lorry when then car spun! A couple of seconds later and it could have been curtains for me. Edited July 24, 2017 by RichardC Quote Link to comment Share on other sites More sharing options...
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