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A round of applause please for Lotus Customer Service


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A call out to Neil Turner from Lotus Customer Service.  I have had to request help from Lotus on a few occasions when I have received the dreaded “it’s on back order” from dealers and just now from Au

In all of my dealing with Neil (on other people's behalfs), he's been nothing short of excellent each time. 

In reality, Lotus have very little on back order now, it's mainly made to order parts rather than stock items. 

88 Esprit NA, 89 Esprit Turbo SE, Evora, Evora S, Evora IPS, Evora S IPS, Evora S IPS SR, Evora 400, Elise S1, Elise S1 111s, Evora GT410 Sport

Evora NA

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I understand (and hope) he is not alone within the department but he does make a difference and, as others have stated, his personal involvement when I had issues with the car is probably the main reason why I kept faith in the car and Lotus.

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