We only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998). Neither your email address nor your personal details will ever be passed on to any other company except in direct connection with your order.
Information about you is collected for two main reasons: Firstly to process your order, and secondly to provide you with the best possible service. The type of information we will collect about you includes: your name, address, phone number, email address and order details. Your email address is needed to inform you about the progress of your order and your phone number is used in case the courier is having problems delivering or contacting you.
We will never collect sensitive information about you without your explicit consent. The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us (see ‘contact us’). If you find any inaccuracies we will delete or correct it promptly. The personal information which we hold will be held securely in accordance with our internal security policy and the law. If we intend to transfer your information outside the EEA (European Economic Area) we will always obtain your consent first. Any printed details of confidential information are securely destroyed on a monthly basis.
We use technology on this website, known as “cookies”, to track what you are ordering on the site. This is purely to help you receive a better service from us. However, if you do not like this use of technology, it is possible for you to modify your browser to prevent this happening. That action, however, will stop the shopping cart from functioning properly and you won’t be able to place an order online.In accordance with the law, we must inform you that the information collected by cookies can be used to identify you unless you modify your browser settings.
If you have any questions/comments about privacy please email us (see ‘contact us’)