Listed in Official Lotus
Ipswich Rd, Long Stratton, Norfolk NR15, UK
I’ve now owned my Exige V6 S for about 11 months so thought it was about time I left a review about the service received from Stratton Motors!
After the initial test drive I decided to make the move from S2 Exige to the V6. Throughout the whole process James was exeptionally helpful and patient. Any questions about spec, including awkward ones which weren’t clear in the brochure and any non-Lotus extras were dealt with no fuss at all. We managed to come to a very competitive deal which included taking my old car in.
During the build process James kept me up-to-date in a timely fashion, I’m incredibly impatient but James always beat me to it with a phone call when I was wondering how things were progressing. He also arranged for me to see the car in build stage on the line at Hethel. The car arrived and was ready for my collection in good time for a tight deadline I had hoped to meet from day one which was actually earlier than the date promised. James made a real occasion of the handover making the whole process feel that bit special.
Since owning the car I have used the service and workshop departments for the initial run in service and also to purchase and install a few upgrades to the car. Again, each and every time I have been kept informed with progress and been given a great service.
Overall I can’t recommend Stratton Motor Company enough, the entire team are incredibly friendly, helpful and efficient.