Listed in Official Lotus
- Silverstone, adj Racing Circuit (Unmarked), Towcester, Buckinghamshire NN12, UK
- +44 (0) 844 372 8302
Silverstone Circuit, the Home of British Motor Racing, is also home to one of the UK’s most exciting Lotus showrooms.
The Lotus showroom is the venue’s maiden venture into the world of motor retailing as it continues to diversify from its core motor racing business.
Lotus Silverstone occupies a recently refurbished 4,000 sq ft showroom which provides Lotus clients with new and used approved Lotus. The same facility also operates a four bay workshop which means it is a one stop shop for most of our clients. Within the workshop, Lotus Silverstone can carry out fully approved Lotus servicing, warranty work and repairs. Additionally, we can also carry out servicing, full air conditioning servicing and MOT testing for all makes and models. The technicians within the workshop can call upon many years experience of running Lotus models here at Silverstone, they also have experience with many other brands including Ferrari, Aston Martin and Audi through running them in a demanding track environment.
The showroom is situated close to a new manufacturer test facility on the in-field Stowe Circuit. The extended Stowe circuit now includes a low friction straight and turning circle.
The franchise, which will be exclusively owned and operated by Silverstone Circuits, will serve the central zone of the country including counties such as Northamptonshire, Buckinghamshire, Warwickshire and Oxfordshire.
Unit 41 and 42 Silverstone Circuit, Silverstone
Northamptonshire, NN12 8TN
Tel: +44 (0) 844 372 8302
Picked up our lovely Evora S on a Saturday morning. The sun was shining and the car looked dazzling. Aimee and the team were superb. After a painless hand over going over all the boring admin stuff we were off! Noticed a warning light halfway home and called Aims. Not a problem come straight back and we will look at it. Got back and Peter looked after us, checking it all over and re-setting the fault (that wasn’t!) light. He was very patient with me poking my head in where ever he was trying to work and asking questions he had probably heard a thousand times before. Great team, great car, great experience. Would highly recommend and now they have a spanking new facility to work from!
P.S the car is awesome!
Huge thanks to Aimee and team again.
Second car bought “unseeen” from them – accurately described, immaculately presented and mechanically excellent.
True ambassadors for the brand.
Many thanks to the lovely Aims, Matt and the workshop team for the service provided during the purchase and maintenance of my first Evora and the unexpected acquisition of my second! A pleasure as always to deal with such a friendly, knowledgeable and genuinely interested team. I thoroughly recommend making them your first port of call if you are thinking of becoming, or are already a member of the Lotus family!!
I recently purchased an Evora 400 through Lotus Silverstone. Aimee, Matthew, Ben and the rest of the team were extremely helpful in accomodating me and my partner over two separate visits for test drives. I was offered a fair price to trade in my existing Exige V6 and the Evora was prepared for collection in super quick time. Delighted with the service.
For the past couple of years they’ve looked after the servicing of my Exige. Again, a good level of service where all the costs were clearly laid out and the requested jobs completed. They’re not the closest dealer to home, but it’s worth the 160 mile round trip to know the work is done.
Buying a new car, was a big deal for me. Buying a car as special as the GT430 was off the charts. Aimee and Matt added so much to the experience with their unfailing passion and dedication to their customers. They made it all even more memorable.
I just purchased a 2010 Evora from Lotus Silverstone. Wonderful, seamless process with Aimee working hard to get the car ready for a very tight deadline for me. Great deal, excellent service and highly recommended if you’re looking for a new or used Lotus.
Super happy with the car, super happy with the service. 11/10.
Just collected my Orange Evora S from Silverstone Lotus and was really pleased with the whole experience. Having sold my Elise 111R last year I visited their showroom 6 months ago and Matthew spent some time showing me a number of Evoras and explaining the different models. Keeping an eye on the various dealers web sites, a 2014 Evora S popped up on their web site. Friday morning trip to Silverstone and a test drive with Aimee led me to believe this could be the one. Returning the following day, after a long discussion with Matthew I found myself the proud owner of a bright orange car! A great experience from a very friendly dealer.
Picked up our new Elise, Wednesday 19th April. Over the moon, great buying experience, couldn’t be more pleased, Aimee was fantastic!!!
Purchased an Elise 220S from Lotus Silverstone. The deal was negotiated with Aimee with handover undertaken by Matt. Both were knowledgeable, efficient and courteous, sparing the time to ensure I was fully briefed. After sales queries were answered quickly and fully. I have since recommended LS to a friend who is visiting shortly to view an Evora. Thank you.
I collected my 17 plate yellow Lotus Elise Sport on the 1st of March. It has been a long wait having ordered the car from Aimee at Lotus Silverstone in early October last year. This is my first Lotus and the fulfilment of a dream I have had for 30 years. I have to say the whole experience since first setting foot in the dealership in late September to driving away last Wednesday has been fantastic. I was not pushed or coerced into buying a car just guided and informed through the whole process. The standard of service has been excellent and the attention to detail and customer appreciation second to none.
I have completed 200miles in the car now and cannot wait to get back in it tomorrow.
I would not hesitate to recommend Aimee and the team at Lotus Silverstone to anyone thinking of buying a new or used Lotus. They are the “Carlsberg of car dealers”.
Recently brought an Evora S from Silverstone. They are a great team with one of the best dealer experience so far I have had. They remain polite and professional at all times, even with my increasingly short emails when the car got delay through no fault of their own when I purchased. I did have some small issues in the following weeks after I brought the car, and many of dealers would try to fob you off. Not Silverstone – true after sales care. They literally spent the whole day on the car and replaced various parts all cost to them. I strongly urge you to consider them buying any Lotus. .
Another great experience at Lotus Silverstone. I always so enjoy going. Very friendly, very helpful, very supportive, without any pretension, thoroughly down to earth. The charges are very reasonable and they always do a great job. They gave my Lotus Evora a big service, MOT, sorted out some peeling round the lights, and stored it for almost six months while I was working in Beijing. It looked beautifully clean and cared for. 5 Star treatment! Many thanks. And was it a pleasure to get behind the wheel again after such a long separation!
A massive thank you to Aimee at Lotus Silverstone having sold me my 4th Lotus.
I have bought a few cars in my time and Silverstone were by far the best dealership i have ever liaised with.
From start to finish, Aimee was open, honest and a pleasure to deal with. Unlike most dealerships who try and sell you something you don’t want to just try and get rid of some stock, Aimee listened and catered for my needs.
Arranging a test drive was smooth and easy and the handover also.
I would definitely recommend Lotus Silverstone and will definitely be going back for my 5th Lotus, whenever that might be!
Thanks to Matt, Aimee, Sam and the techies I’m now in my 2nd Elise from them. They saw me coming and made me buy it. I tried to resist but to no avail. Wish I could find another manufacturer and dealership I was prepared to do business with. There should be help and support for people like me from the NHS. I’m a victim of a well organised group of friendly professionals. Help me before I do it again. I’ll just go for a quick drive first though.
I have just purchased a brilliant Evora 400, which is the second Evora I have purchased through Lotus Silverstone. I have found their staff a pleasure to deal with and who have promptly dealt with all my requests in an efficient manner. They must be doing something right…which is not something you can say of most Porsche dealers!
Well I finally did it and plumped for a Lotus Exige S with performance pack from the quite frankly brilliant Lotus Silverstone. I am what you would call a fussy buyer, and I can only thank Aimee for her extraordinary patience, speedy responses (as quick as the Exige on a hairpin bend!) and product knowledge all of which surpassed the norm. Her confidence in vehicle gave me the comfort to buy without seeing the car, and when I did collect I was blown away. Better than I had anticipated. After buying all kinds of prestigious cars the friendliness/approachability and knowledge of Silverstone are second to none. Well done Aimee and look forward to next visit. Cheers Jamie
Just picked up an exige s v6 from matthew and aimee at Silverstone lotus
The service received from the initial enquiry to collection has been second to none
I would highly recommend
The car is great too
I recently purchased a Lotus Exige S from Lotus Silverstone and dealt with Aimee and Matt. They were extremely helpful, courteous and professional.
They really delivered as the time frame from purchase to delivery was very tight as there were a few works to be carried out on the car. On delivery I was really delighted with the handover and preparation of the car.
Having bought an S2 Exige RGB from Matt at Silverstone Lotus over four years ago, I returned to buy a V6 Exige in December 2015. Aimee provided a very professional service throughout the sale process and I’d have no hesitation in recommending this dealership for sales and servicing. I could not fault the service at all. Superb.
Service was absolutely excellent, especially as we had never met and including PX deal on my Aston Vantage, all done over the net with photos from 1000 miles away, car is simply amazing absolutely love the 400 best handling car ever driven. including previous Lotus’s,Aston,Audi RS6, Porsche Boxter S and Merc AMG SL. but to name a few of the recent ones, its even better than my old 1965 cooperS 🙂
Will be back for a 400 roadster when they are available. Thanks to Aimee you are a star.
Thanks Matt for a perfect service and MOT etc- car has never run sweeter.
Love my new red Elise 220 Cup, everything about it is perfect! Aimee and Matt were brilliant, answering all our questions and making sure we were completely happy with the car. We wouldn’t go anywhere else for a Lotus!
We’ve since been back for the running in service and a few tweaks, with team Silverstone being excellent as always.
It’s nice to find a Lotus dealership with a modern refreshing attitude…I recently bought an Elise 220 Cup from these guys and through the whole speedy process they were great…highly recommended and well done, I know I’m a challenge too…and you did a great job!
I’ve visited Lotus Silverstone on and off for a couple of years until I finally decided to own a Lotus and ordered a beautiful new Elise S. Aimee and Matt are brilliant: Great advice, knowledge, tied my order in with a trip to the factory so I saw the chassis in production, and then had it parked at Silverstone for three weeks so I could move the collection date to coincide with the 65 reg plate. That was a week ago and I absolutely love the Lotus. It was supposed to be an indulgence of a second car… but I think it’s going to be used more than my usual Audi.
Just bought an ex SIlverstone Experience car from Lotus SIlverstone. Apart from a very long wait the car is fantastic, and to their credit was worth waiting for as it had been gone through very thoroughly and was stunning on collection. Aimee handled everything and was great to deal with despite my impatience to get in the car! The rest of the team seem enthusiastic and very knowledgeable. Even if I didn’t live within a stones throw I would use the dealership for the inevitable upgrades and fixes. Great job, thanks!
In all my years of buying new cars the service provided by Lotus Silverstone during my recent Evora purchase surpasses all others by a large margin.
Right from my initial telephone call to them, through the test drives and the purchasing procedure they were a pleasure to deal with and, not only did Matthew and Aimee display a thorough knowledge of the cars they are selling, they handled the entire pre-sales procedure without ever once appearing “pushy.” A relevation given the way that many car dealers operate.
The test drive was conducted over a long period taking in different type of roads allowing me time to get the feel of the cars and nothing was too much trouble. After agreeing the purchase Aimee handled everything in a professional and efficient manner.
Lotus Silverstone is 140 miles from where I live. I have closer dealerships but I am glad that I made the trip. I wouldn’t hesitate in recommending them to anyone.
I bought my Evora from Aimee at Lotus Silverstone in April and I have nothing but praise for everyone at Lotus Silverstone. The purchase was made very easy and the service has been superb. I have dealt with many dealers over the years and bought cars far more expensive than my Evora but my experience of Lotus Silverstone is better than any of them. I am so impressed with the whole Lotus experience.
I have been in contact with Lotus Silverstone for a number of years, they are all very friendly ,and exceptionally easy to deal with. I have just had my Evora serviced with them . I loved the Elise S they gave me while my car was with them , Pam is a lovely lady was was very helpful and would text or phone me with their progress , I am looking forward to the launch of the Evora 400 which I hope I will have an invite .
Thank you again for all your help Peter Russell.
I recently purchased a used Exige S V6 from Lotus Silverstone. The whole experience from first to last has been brilliant, and I can thoroughly recommend them.
My contact was with Aimee, who was very knowledgeable and enthusiastic about the brand, and was very helpful in explaining any of my questions about that car. A test drive in a demo car was arranged at very short notice, without any fuss, which was highly enjoyable and convinced me to go ahead with my purchase.
I have since picked up the car (a used 2015-plate), which again was arranged effortlessly and swiftly. The car was prepared well for the hand over, and Aimee was extremely helpful in explaining all the details required.
So far, my Lotus experience has been fantastic, and I am loving the car!
In summary, I have been very impressed with the friendly but professional approach from Lotus Silverstone, and would recommend anyone to give Aimee a call if you are interested in buying a Lotus.
Recently bought my 2nd lotus from Silverstone, once again fantastic service from the team whether it is service or sales nothing is too much trouble. Thanks go particularly to Aimee for making the new purchase so easy and smooth.
Recently bought my first Lotus from the team at Lotus Silverstone and can thoroughly recommend them.
The whole team impressed with their focus on customer service. The car was thoroughly and expertly prepared, whilst Aimee’s passion and focused communications, ensured a superb experience.
Recently bought my 2nd Lotus from Silverstone. The experience has been fantastic start to finish. The whole team is friendly and professional, but Aimee is an absolute star and a real asset for both the dealer and Lotus as a brand. Nothing was too much trouble, great communication and flexible throughout. My next car will certainly be from Lotus Silverstone, and I’d have no hesitation recommending them to anyone who will care to listen!
I have known Lotus Silverstone for 12 months and am completely satisfied with all that they have done for me. I was first introduced to them via the Lotus Drivers Club, when we visited to test drive the new Lotus Exige S V6. Having driven it I had to have one, so I sat down and struck a deal with Mathew and placed the order with the minimum of fuss. When the day arrived to collect my car the handover was done by Aimee in a very professional manner. The car was handed over without any faults just as one would expect.
I have since bought another car from them, a 3 year old Elise SC (for track days). Again I was completely satisfied with the car and the service.
I can thoroughly recommend them, they are reliable, professional and very friendly.
Thanks to Mathew, Aimee and Pam, keep up the good work.
Couldn’t fault Lotus Silverstone. Bought my car unseen and had several modifications made prior to collecting it.I had a couple of minor concerns but Aimee and Matthew sorted everything and kept me up to date with everything. I’ll certainly be returning in the future.
“First class customer experience”
I recently purchased a 2014 Lotus Elise SE from Silverstone Lotus and the experience from the beginning was outstanding. Aimee Mitchell is very knowledgeable, enthusiastic, and very friendly with no pushy sales tactics and a credit to the Lotus dealership.
The aftersales experience has continued at the highest level, which has not always been the case with other vehicle dealers I have experienced. Any questions have always been answered promptly and with the upmost professionalism.
I’m one very happy owner and will definitely be a regular visitor at their dealership in Northamptonshire.
I can highly recommend going to speak with Aimee, if you are thinking of purchasing your first or next Lotus.
Really friendly, professional dealership with excellent car stock and very knowledgeable staff.
Following the excellent servicing of my Elise, and by being thoroughly nice people, Pam in aftersales convinced me to get an Evora. I was then superbly looked after by Matthew as I tried a few cars before making up my mind; with no pressure at any point.
The evora is brilliant, as is the ongoing support from this dealership. Highly recommended.
Not another 5 stars !
Thanks to Aimee and Matt for a painless shopping experience. They simply let the cars do the talking and sell themselves. Picked up my Evora today and everything went well. Aimee was a pleasure to deal with keeping me informed on progress and matt completed the handover. Well done the pair of you – a business to be proud of.
I must be one of the most painful people Silverstone have to deal with and I must say they have been brilliant.
Always very helpful, even when it is very obvious that I am going to take a lot of their time they are probably not going to make any money out of me.
Well done on the award guys, you deserve it.
bought my evora from Aimee a couple of years ago. I keep meaning to write a review but forget. It was a great buying experience. She didnt mess me about, was polite, helpful and very professional. Im up in aberdeen but was well worth the drive down. Id definitely consider buying from them again:-)
I have an Exige V6 on order from Lotus Silverstone. All I can say is that I agree totally with all the positive comments above. Matt, Aimee and the team are friendly, knowledgeable, and a pleasure to do business with.
I have just taken delivery of an Elise S from Lotus Silverstone, I am new to Lotus ownership and indeed new to sports cars as I have always owned motorcycles
Aimee and Matt at Silverstone were both very helpful and offered me a couple of test drives before ordering a car, I’m very happy with the Elise S and received very good advice on the purchase
I would happily recommend Silverstone Lotus and look forward to dealing with them in the future
Thanks to all at Silverstone!
Just bought my Evora from Lotus Silverstone. Excellent service from the ever patient Aimee who dealt very well with my barrage of emailed questions over several weeks.
The welcome was great, coffee provided and I was allowed several test drives, with one on my own.
They replaced tyres and pretty much made a used car look and feel new, a great overall experience.
Car goes back to them for a big service next month (they are paying)
Thanks again to Aimee and Matt
I recently purchased a new Lotus Elise S Club Racer from Silverstone Lotus after seeing the car unveiled at the Festival of Speed.
From the first contact to collecting the car 6 months later I cannot fault the service provided by Aimee and Matt. Throughout the process their passion for both Lotus and motorsport was obvious, we never actually felt they were selling us a car – just helping us get exactly what suited us.
Communication was always excellent with all expectations managed perfectly throughout the process.
Nothing was ever too much trouble, they went above and beyond what I would have expected from a dealership on numerous occasions.
I can highly recommend choosing Lotus Silverstone as your first choice even if they’re not the closest!
I recently bought my Lotus Evora from Lotus Silverstone and the whole experience was fantastic. Aimee was great, professional, knowledgeable, informative and honest. She gave me a good deal on the trade in and kept me well informed during the process.
I recommend this main dealer based on my experience of buying the Evora and I will use the dealership for all servicing and future needs.
Thanks to Aimee for helping me buy the Evora and then controlling the process – much appreciated.
For anyone currently considering purchasing a Lotus, I cannot recommend Lotus Silverstone enough. I have just purchased an Evora from them and the whole experience from my initial inquiry, through to the final handover was fantastic!
I mainly dealt with Aimee, who was very knowledgeable and helpful throughout the whole process. Matthew was also a pleasure to deal with. I genuinely got the feeling that the team there enjoy and believe in the Lotus brand. I can’t think of a single frustration that I encountered, which to be honest is a first for me with any car dealer I have bought from.
I now cant imagine going anywhere else to buy a Lotus in the future.
Richard Austin, Marlow.
What a fantastic experience it was buying through Lotus Silverstone. I first saw the car I was interested in, an Exige S, advertised on their website. I dropped them an email regarding a few small questions to do with the service history and promptly received a reply back with a photocopy of the full service book detailing everything I had asked for, and the kind offer to come up and test drive the car. This level of service and attention was present throughout the whole experience of buying through Lotus Silverstone.
When I test drove the car there were a few little things that concerned me regarding brakes being quite worn and tyres being quite low. I was assured by Aimee that this would all taken care of as part of the checks they do as a matter of course. I had a rough idea of the cost of replacing the parts in question and was somewhat expectant that these parts would not be replaced (mainly from experience with lesser dealerships).
Thankfully, there was absolutely nothing for me to be concerned with. When I picked the car up it was immaculately prepared. Everything I was concerned with was fully addressed, along with many other things I did not even notice! I dread to think what the prep costs were on my car!
The after sales service follows the professionalism and friendliness of the pre sale. A few small niggles with the A/C on my Exige meant it had to spend another week in the Lotus Silverstone workshop, but they kindly provided me with a lovely new Elise to use during this time. It couldn’t have been handled any better.
I cannot recommend Lotus Silverstone highly enough. I actually live less than 5 miles from another Lotus approved dealer but I would not hesitate driving up to Silverstone for my next car.
Huge thanks to Aimee and the team, I couldn’t have asked for a better introduction into the Lotus ownership experience!
I bought a 16 month old Evora IPS one year ago (ex-Lotus show car) as my daily transport.
Like others on the forum, I too received excellent service from all the staff at Lotus Silverstone. My initial contact was with Aimee Mitchell who was very knowledgeable, professional and a great help.
A few warranty items were dealt with painlessly by Pam James who was equally helpful.
I should also mention the excellent workshop assistance given by Ben Sengelow and Richard Webb who were obviously Lotus enthusiasts.
One year on, I am still convinced I bought the right car from the right dealer, and would thoroughly recommend Lotus Silverstone.
Recently bought my Lotus from Silverstone, and have to say it was the smoothest and most pleasent transaction I have ever had when buying a car.
My sales representative was Aimee Mitchell who is very knowledgable about the cars she is selling and answered every question with confidence and conviction. There was no pushy sales pitches, no pressure to buy. Aimee mostly let the cars do the talking and was there to “support” me and and provide me with the all important bits of information a lotus novice probably doesn’t know but should…
Once the transaction had completed, usually one comes to expect the level of service to deteriorate, and communication to be pretty non existent. Well that could not be further from the truth.
I had a couple of questions/niggles which Aimee promptly answered and got to work on right away. I did not have to chase or call to find out progress, I was kept informed throughout. I can honestly say with hand on heart that the after sales service from these guys at Silverstone Lotus is out of this world, and every other car manufactuer could learn a lesson or two!
Everyone from Front of house, Sales and the Technicians were friendly, helpful, insightful and welcoming. When I come to buy a new toy, whenever that may be, I know exactly where I will be going to buy it from!
Thank you Silverstone Lotus!
I thought I would go to the effort of writing a review for Lotus Silverstone because of the great service I received. I recently bought a Lotus Elise SC from Aimee who was very professional throughout the transaction. It was nice to be able to go for a longer and more varied test drive than I would of expected. This allowed me to explore how the car performed in normal day to day driving as well as the perfect ‘A’ roads that surround the dealership. I knew there and then I wanted the car and eventually a deal was made. From that date to the day I picked up the car, the communication regarding the progress of the sale was very good. I would recommend Lotus Silverstone to any person interested in buying a Lotus. Thanks Aimee and the team!
I have always bought privately in the past, so a dealer was a new experience for me. If all are as good as Lotus Silverstone, then I will be doing the same next time!
I phoned Saturday morning for an Exige I had seen on their website. I was told the car was available, but there were other’s also coming view it.
After getting there after a 3 and a half hour journey, Aimee was very welcoming. There we other customers being seen to, but after a very short wait, we were allowed to test drive the car, and there was no encouragement to ‘baby’ the car, but instead the opposite, allowing for a true test of the car.
The car had only come into stock on the friday, so before they would let me drive away, they insisted on checking the car over first, which I thought was a nice touch.
Truly impressed with the service, and I will be going back. (It didn’t hurt that Aimee was gorgeous to!)
A good experience with Lotus Silverstone. I came over from France to pick up my Elise SC and in Aimee’s absence I was well recieved by Matthew.It’s unlikely that I will be using their servicing as it would involve a 1500 mile round trip so I can’t comment on that. Good follow up from Aimee after the sale.
I have to echo all of the other reviews about Silverstone Lotus, the staff, the facilities, the service and their vehicles. We travelled from the North West to buy a humble Elise Club Racer and the process simply couldn’t have been smoother. We were given a warm welcome by Aimee Mitchell, who then showed us our new car, which was flawlessly prepared to the highest standard and looked stunning.
As a performance car dealership, it just couldn’t be situated in a more apt location; this coupled with the excellent service makes it by far the best one I have been to yet so expect to see us again in the future folks!
I went into Lotus Silverstone back in February 2012 and ordered my Evora S. Except I didn’t quite know the specs. Two factory visits later, the first to decide on the colour and the second to see my car on the line, everything was sorted. I must praise Aimee for her patience with the whole ordering process; for arranging the factory visits and for being very helpful since.
I’ve had one major(ish) glitch with the car when the gearbox effectively “froze” and I couldn’t reverse out of a carparking space, and some minor ones which I hope to have sorted at its first year’s service which is due pretty soon. 9,000 miles in 9 months isn’t bad going, but it is my everyday car. Even drove it through the snow. What a hoot!
Still to see how much the service costs are, but at least the car will be back on summer tyres and it’ll be ready for its inaugural blat down to Le Mans.
As a life long Lotus devotee I am sad to say that a few years ago I was seduced by the dark side and purchased an Aston Martin DB9. Although a wonderful experience I eventually realised my mistake and Silverstone Lotus were my savoir.
Aimee Mitchell came to my rescue and made buying a new Evora S2 even more pleasurable. For the first time in my life I dealt with a knowledgeable sales person with the authority to make a deal without constantly disappearing into the back room. Well done Aimee and Silverstone Lotus.
In Sept 2011 Aimee M let me test drive an Europa S MY08. I fitted in 6’6″ and next month my deposit was taken. Living overseas new headligts and km/h speedo was fitted. I collected it with all correct paperwork done and drove home 1500 km for registration at home, all ok. Great work from Aimee at purchase and later with service and parts the following year (-s), she is always happy to help even over phone or email for my only Europa in Sweden.
I can highly recommend Lotus Silverstone for a purchase of the Lotus brand.
I also bought a 2.5 year old Evora via Aimee and again I have nothing but praise for the whole team. My snag list on the car was extensive (I know I’m a bit of a pain in the butt to deal with), but they patiently resolved every one and I was both happy and impressed. One item on my snag list recently re-emerged out of warranty but they shared the cost with Lotus, demonstrating again that they care about their customer relationships and honoring their product and service standards. I’ve dealt with most of the southern Lotus dealers over the past 14 years of Lotus ownership and I’d rate them as one of the best.
I have nothing but praise for Lotus Silverstone. I was looking to buy an Elise in September and having looked at their website I contacted them by email. Aimee was quick to respond and to offer me a choice of two cars that met my budget. I was unsure and tentatively asked about a deal on another Elise that was going to be out of my budget but would be my preferred choice. Several days of Aimee & Matt juggling the figures, asking the finance company to do a deal, and managing to get a better p/x price from their buyer and a deal was struck. Their workshop are good too and highly recommended. Aimee keeps me up to date regularly with their latest offers etc. I am one very happy owner and will definitely be a regular (though not too regular I hope) at their dealership.
I bought my 18 month old Evora from them in May last year and they were very easy to deal with. I had a few warranty niggles and they were all dealt with quickly and without fuss or bother. I enjoyed the Elise they had as a courtesy car while the Evora was in too!
I have not had a service yet so I do not know about service costs yet.
Silverstone supplied my Aspen Elise S ( ex demo, only 10 days old when I bought it) Small dealership staffed with knowledeable, enthusiastic people who are keen to sell but not pushy and like to talk cars and driving – unlike my local Official Porsche Centre who only talk ‘residuals’ and ‘product’. Any queries by telephone or email were answered promptly – I dealt with Aimee and she was both professional and courteous. Too soon for a review of servicing and no warranty work required so far but based on my experience to date they get my recommendation.
I bought my 2 year old Evora from Lotus Silverstone in July 2012. The sales person who dealt with me, Aimee Mitchell, was professional, effective, realistic, knowledgeable, friendly, enthusiastic, informative and paid attention to detail. She negotiated a good deal and presented the car as promised and punctually. I recommend this main dealer on the basis of my experience of my Evora purchase.